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Playbooks

How we actually run the work

Case Stories tell you what happened for a client. Playbooks tell you how. Each one is a method we run again and again, with the lever, the before, and the after, every number pulled from our own data and kept anonymous.

4.4x
sub-1x to value bidding
+153%
PMax, launch to maturity
8.8x
non-brand ROAS, no brand terms

The methods, with the numbers.

Every playbook is drawn from accounts we actively manage. Numbers are real, expressed as ratios and percentages, and never tied to a named client.

Search + Shopping Google Ads

Value-Based Bidding

Most accounts that bleed money are optimizing for the wrong thing. Moving from volume bidding to value bidding re-aims the same budget at revenue.

4.4x
from a sub-1x baseline
+234% as it matured
Target ROASMax Conversion ValueSmart Bidding
Non-brand Search Google Ads

Making Non-Brand Pay

Anyone can be profitable on their own brand name. The only part that actually grows a business is non-brand. Here is how we make prospecting pay.

8.8x
on a 100% non-brand account
>50% of budget outside brand
Non-brandProspectingSearch structure
PMax, launch to scale Google Ads

The Performance Max Ramp

Performance Max is not set-and-forget. A deliberate ramp of feed, asset groups, signals and exclusions is what takes it from a shaky launch to a profitable channel.

+153%
PMax ROAS, launch to maturity
held while spend scaled
Performance MaxAsset groupsAudience signals
Standard to PMax Google Ads

Standard Shopping to PMax

The move from Standard Shopping to Smart Shopping and Performance Max, done feed-first, can win more conversions at a higher ROAS at the same time.

+56%
conversions, Smart over Standard
at +47% higher ROAS
Google ShoppingPerformance MaxSmart Shopping
GA4 + conversion tracking Analytics

Rebuilding Measurement

You cannot optimize what you cannot measure. Before any bidding strategy, we make the data trustworthy, sometimes from literally zero.

~50%
reporting gap found and closed
+198% revenue, built from zero
GA4Conversion trackingMicro-conversions
Prospecting / upper funnel Google Ads

Making Demand Gen Pay

Demand Gen is the most inconsistent channel in Google Ads. On most accounts it runs below 1x. With the right setup, one of ours sustained 30x.

30x
Demand Gen ROAS, full year
a channel most run under 1x
Demand GentROASAudiences
Managed vs in-house Google Ads

What Active Management Is Worth

The cleanest test of active management is the same account, managed then left alone then managed again. ROAS bottomed in-house and recovered when we resumed.

+43%
ROAS recovered when we resumed
after a year run in-house
Account managementOptimizationIn-house vs agency
Brand + conquest Search Google Ads

Brand Defense

Brand terms are your cheapest, highest-converting traffic, and competitors bid on them. Defending the moat is the highest-ROAS work in the account.

15x
brand ROAS, defended
~90% impression share held
Brand protectionImpression shareConquesting
A decade, one account Google Ads

Why Accounts Compound

Agency-hopping resets the clock every time. The case for staying put: a decade holding ~9x Search ROAS while annual spend scaled roughly 100x.

~9x
Search ROAS held for a decade
while spend scaled ~100x
Long-term managementCompoundingScale
Merchant Center hygiene Google Shopping

Feed Health

Your Shopping and PMax performance is capped by your feed. We inherit catalogs anywhere from 25% to 100% disapproved. Fixing that is free reach.

100%
disapproved, on feeds we inherit
restored to near-zero
Merchant CenterProduct feedDisapprovals
Search-term mining Google Ads

Cutting Wasted Spend

Around 99% of search terms never convert. The work is finding the 1% that does and cutting the rest. We maintain over 850,000 negative keywords doing exactly that.

99%
of search terms never convert
850k+ negatives maintained
Negative keywordsSearch termsWasted spend
Responsive search ads Google Ads

Ad-Copy Testing at Scale

The best headlines earn around 3x the click-through of the median, and the worst earn almost none. We have tested 34,000+ ad assets to learn which is which.

3x
top headlines vs the median CTR
34,000+ assets tested
Responsive search adsAd copyCreative testing
Why anonymized

Real numbers, no names

Client Privacy First

Every account stays anonymous. We share the method and the deltas, never a client's raw figures or identity.

Verified, Not Vibes

Every number is pulled from our own data warehouse as a percentage, ratio, or multiplier. Nothing is rounded up for effect.

The Method, Not Magic

These are repeatable approaches, not one-off luck. The same levers show up across very different accounts.

Built On What We Run

Each playbook is drawn from accounts we actively manage, not theory or someone else's case study.

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